Privacy Policy

Privacy Policy

Last Updated: February 4, 2026

This Privacy Policy describes how SensoryEase.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

At Sensory Ease, we are committed to protecting your privacy and ensuring a transparent shopping experience for all our customers.

1. CONTACT INFORMATION

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail or mail using the details provided below:

  • Email: info@sensoryease.com

  • Phone: 408-483-0143

  • Address: 3294 Hide A Way Road, San Jose, CA, 95113, United States

2. COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Device Information: Collected automatically when you access our Site using cookies, log files, and pixels. This includes your IP address, web browser version, time zone, and how you interact with the Site. The purpose is to optimize Site performance and perform analytics.

  • Order Information: Collected from you when you make a purchase. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. The purpose is to fulfill our contract with you, process payments, arrange shipping, and provide order confirmations.

  • Customer Support Information: Collected from you when you contact our support team. The purpose is to provide timely and effective customer assistance.

3. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

  • We use Google Analytics to help us understand how our customers use the Site.

  • You can opt-out of targeted advertising by visiting the settings of Google, Facebook, or Bing. Additionally, you can visit the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

5. YOUR RIGHTS (GDPR & CCPA)

  • GDPR: If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

  • CCPA: If you are a resident of California, you have the right to access the Personal Information we hold about you (the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

To exercise these rights, please contact us through the contact information listed above.

6. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, and advertising cookies to optimize your experience and remember your preferences. You can control and manage cookies through your browser settings.

7. MINORS

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

8. CHANGES & COMPLAINTS

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

If you are not satisfied with our response to a complaint, you have the right to lodge your complaint with the relevant data protection authority in your jurisdiction.